The questions worth asking.

Three things, on their own or together: a website, an online booking system, and an admin system for the back-office side of your business. Most people start with one and add the others as they need them, and they're built to connect.

No. It starts with a conversation, in person or on a call, where we work through how your business runs and what would help. Only after that do I put together any scope or quote. You're never handed a rigid package off a template.

It depends on scope, but as a rough guide a straightforward website is a couple of weeks, and a full website, booking and admin build is a few weeks to a couple of months. I'll give you a realistic timeline with your quote, and keep you updated as it comes together.

Not at all. Everything is built to be run by a busy owner, not a developer. I set it up, show you how it works, and design it so the day-to-day is simple. If you can use your phone and email, you can run what I build.

That's my job, not yours. I look after hosting, updates and the small ongoing changes so it stays fast, secure and current. Need a price changed, a page added or a new booking type? You email me and I handle it.

It's built around your business. The foundation is one of the three systems above, but the details, how it works, what it tracks, how you and your customers move through it, come from our conversation. Tailored in the detail, not a one-size-fits-all package.

I'm based in Brisbane and happy to meet locally, but I work with businesses anywhere in Australia, mostly over call and email. Plenty of the work happens remotely either way.

It depends entirely on what you need, so there's no fixed price list. A single website is a very different job to a full booking and admin build. I confirm pricing after our first conversation, once I understand the scope, so the number you get is real and not a guess.